Creditor Harassment
Harassment from Creditors and Debt Collectors
Debt Collectors calling at your home are not bailiffs and they have no right to threaten you or to take away your possessions.
A tactic used by some unscrupulous debt collection agencies is to give the impression they are bailiffs. This is of course not legal and you should inform your local trading standard office. If you are being threatened, call the Police.
Debt Collectors are not Bailiffs. Bailiffs can only get involved once you've been to court for that particular debt, and then you have failed to comply with the terms of the court order describing how you should repay it. All a debt collector can do is asking you to pay - nothing more. You do not even have to speak to them.
When does Harassment Become an Offence?
Section 40 of The Administration of Justice Act 1970 provides that a person commits an offence if, with the object of coercing another person to pay money claimed from the other as a debt due under contract, him or her:
Harasses the other with demands for payment which by their frequency, manner or occasion of their making, or any accompanying threat publicity are calculated to subject him or his family or household distress or humiliation.
Falsely represents, in relation to the money claimed, that criminal proceedings will commence for failure to pay the debt.
Falsely represent them to be authorised in some official capacity to claim or enforce payment.
Utters a document falsely represented by him to have some official character or purporting to have some official character which he knows it has not.
The OFT say that:-
Those contacting debtors must not be deceitful by misrepresenting their authority and/or the correct legal position.
This covers a range of lies debt collectors try to use to frighten people into giving
Them money. For example, they often:-
Claim to work for the court, or be a bailiff, or give the impression of this.
Say or imply not paying your debt is a criminal offence.
Say or imply action can be taken that is not legally possible such taking away some of your possessions to cover the debt.
Say or imply that court action has been taken against you when it hasn't.
Use a business name or branding implying they are a government body.
The OFT say that:-
Putting pressure on debtors or third parties is considered to be oppressive.
This means creditors/debt collectors they are not allowed to:-
Contact you too frequently.
Pressurise you to sell property or borrow money elsewhere to settle the debt.
Use multiple debt collection companies concurrently.
Not tell you when your debt has been passed to another company.
Pressurize you to pay in full or in instalments you cannot afford.
Make threatening gestures or statements.
Ignore disputes about whether you owe the money.
Attempt to embarrass you in public.
Threaten to tell a third party about your debts such as a neighbour, your family or employer.
The OFT say that:-
Dealings with debtors are not to be deceitful or unfair.
This means creditors/debt collectors they are not allowed to:-
Send letters addressed to the occupier or discuss the debt with someone without being sure they are you.
Refuse to deal with an adviser acting on your behalf.
Not accept reasonable offers or passing on payments you make.
Refuse to suspend action if you dispute the debt.
The OFT say that:-
Charges should not be levied unfairly.
This means creditors are not allowed to:-
Claim collection costs when the original credit agreement didn't facilitate this, and to tell you are legally liable for these costs.
Not explain specific amounts that can be added for collection costs in the original credit agreement.
Add unreasonable charges.
The OFT say that:-
Those visiting debtors must not act in an unclear or threatening manner.
This means debt collectors should:-
Explain the reason for any visit, giving you notice of the time and date they will visit.
Not visit you if they know you are ill or vulnerable.
Leave if they find you are unwell or distressed.
Not Visit if you do not want them to.
Leave when you ask them to.
Not visit you at work or somewhere like a hospital.
If you are being harassed by debt collectors, then please tell us about your circumstances. If you are genuinely unable to repay your debts at the rate you are being asked, then the law is on your side.
Contact us today and we'll deal with the debt collectors for you. We'll arrange for a payment level affordable to you and you need not worry about debt collectors anymore.
Persecution from Debt Collectors and Creditors
Debt Collectors telephoning your residence are not court officials and they have no right to intimidate you or to cart off your belongings.
A method carried out by a number of dishonest debt colleting agents is to give the feeling they are court appointed officials. This is certainly not authorized and you must notify OFT immediately. If you think you are in danger, call the police
Debt Collectors are not law enforcement agents. Court officials can only get mixed up once you've been to the official office of the law for that meticulous debt, and then you have to have been unsuccessfully to obey to the conditions of the lawful arrangement telling how you must reimburse it. All a liability gatherer is able to do is request you to forfeit – nothing further. You do not yet comprise to converse with those people.
At What Point does harassment Turn Out to be a Crime?
Division 40 of The Management of Righteousness Act 1970 states that an individual does a crime if, with the purpose of making another person reimburse money said from the other as a debt due under agreement, he or she:
Bothers the supplementary with difficulty for compensation, which by their regularity, or the method or occurrence of their assembly, or any additional threat or advertising are designed to issue him or his family or household to fear, suffering or mortification.
Incorrectly acting, in connection to the cash entitled, that illegal trial untrue for unsuccessful to pay it.
Wrongly correspond to them to be certified in some executive facility to declare or implement imbursement.
Utters a file mistakenly explained by him to have some representative quality or claiming to have some executive moral fibber which he knows he has not.